Terms for Money-Back Guarantee:

To enhance clarity and ensure a welcoming learning experience, we propose the following terms and conditions for our money-back guarantee:

Eligibility: This guarantee applies exclusively to new students.

Request Period: Students are invited to submit refund requests within specified days from the commencement of the course.

Completion Criteria: To qualify, students must actively engage in a minimum of two course sessions and fulfill any assigned tasks or assessments.

Reason for Refund: Refunds will be facilitated for dissatisfaction with course content, delivery, or any significant technical hindrances impacting the learning experience.

Refund Process: Written refund requests should be emailed to the designated contact, detailing the reason for dissatisfaction along with any supporting documentation.

Review Process: Refund requests will be thoughtfully reviewed within 14 business days, and the decision will be communicated promptly.

Refund Amount: Approved refunds will cover the full course fee initially paid by the student.

Exclusions: Refunds will not be granted in cases where a student has violated the course’s code of conduct or terms of service.

Course Materials: For a refund to be processed, any provided course materials or resources must be returned in their original condition.

Cancellation Process: Upon refund approval, the student will be gracefully withdrawn from the course, and access to course materials will be terminated.

By incorporating these terms and conditions, we aim to provide transparency, fairness, and a positive experience for both students and the integrity of our courses. We appreciate your commitment to learning with us.
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